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AI Business Strategist

Shape responsible AI portfolios, pilots, and adoption

A non-coding strategy path for leaders, managers, and consultants. Learners frame a public-service problem, compare an opportunity portfolio, assess readiness and governance, quantify a value case, design a measurable pilot, and present an owned roadmap with evidence and assumptions.

7200 planned XP~48 hoursBeginner–Professional

Prerequisites

  • No coding or data-science background is required
  • Familiarity with a service, operational process, or policy area that could be improved
  • Spreadsheet numeracy: percentages, rates, baselines, simple cost-benefit calculations, and scenario comparisons
  • Authorized access to a course case or equivalent evidence, including process measures, cost assumptions, stakeholders, and known constraints
  • Ability to work with stakeholders, incomplete evidence, assumptions, and trade-offs
Lab 1900 planned XP

AI Foundations and Public Value

Build a shared understanding of AI capabilities, limits, and public-service value before choosing a solution.

You will learn:
  • Classify the proposed capability as predictive, generative, retrieval, automation, or non-AI and record what it can and cannot support
  • Write an opportunity charter that names the service problem, affected users, current baseline, decision owner, scope, exclusions, and non-AI alternative
  • Quantify a public-value statement with one primary outcome, beneficiary, baseline, target, evidence source, timeframe, and harm guardrail
You'll build:AI opportunity charter and public-value statement

Lab assessment

80% pass threshold

Use the authorized course case or equivalent approved evidence. Keep the charter solution-neutral until the service problem, baseline, and decision boundary are agreed.

Submission

Submit the signed opportunity charter, capability-and-limit matrix, public-value statement, baseline calculation, evidence appendix, and unresolved-question log.

Assessment rubric
Problem and decision boundary25%

The charter identifies a specific service outcome, users, current process, decision owner, scope, exclusions, and a credible non-AI alternative.

Capability and limit accuracy20%

The capability classification is technically sound and separates likely uses, unsupported claims, uncertainty, human responsibility, and failure conditions.

Public-value evidence25%

The value statement links a sourced baseline to a measurable target, timeframe, beneficiary, calculation, and guardrail without double counting.

Assumptions and safeguards20%

Material assumptions, affected groups, possible harms, evidence gaps, and the conditions for stopping or reframing the opportunity are explicit.

Bilingual executive clarity10%

Arabic and English summaries communicate the same decision, figures, limits, and ownership in concise language suitable for sponsors.

Lab 2900 planned XP

Opportunity Portfolio Design

Find, compare, and sequence AI opportunities as a portfolio rather than selecting one impressive demo.

You will learn:
  • Generate opportunity cards from evidenced service needs, each with a user, outcome, current baseline, intervention, non-AI option, owner, dependency, and exclusion
  • Score opportunities consistently across public value, feasibility, data readiness, risk, cost, time to evidence, and strategic fit, with sensitivity checks
  • Sequence a balanced portfolio that identifies start, investigate, defer, and stop decisions plus dependencies, capacity limits, and review dates
You'll build:Prioritized AI opportunity portfolio

Lab assessment

80% pass threshold

Build the portfolio before detailed readiness or business-case work. Apply one published scoring method to all candidates and show how reasonable weight changes affect the ranking.

Submission

Submit the opportunity cards, scoring model and assumptions, populated portfolio, sensitivity analysis, stakeholder and dependency map, sequence, and decision narrative.

Assessment rubric
Opportunity evidence and comparability25%

Cards use a consistent level of detail and trace each opportunity to a real service need, baseline, owner, affected groups, and credible alternative.

Scoring method correctness25%

Criteria, scales, direction, weights, missing-data handling, and calculations are documented and applied consistently without false precision.

Portfolio logic20%

The selected mix reflects value, feasibility, risk, learning, dependencies, and capacity rather than simply choosing the highest raw scores.

Uncertainty and sensitivity20%

Evidence gaps and disputed assumptions are visible, sensitivity tests identify unstable rankings, and high-risk opportunities receive defer or stop criteria.

Portfolio narrative10%

The bilingual narrative communicates start, investigate, defer, and stop decisions with consistent figures, rationale, ownership, and next review.

Lab 3900 planned XP

Data, Governance, and Readiness

Assess whether the organization has the data, ownership, controls, and operating capability needed for a responsible AI initiative.

You will learn:
  • Inventory the required data by source, owner, purpose, legal or policy basis, quality signal, access condition, retention, and known gap
  • Score data, technology, people, process, governance, and operating readiness against documented evidence rather than stakeholder opinion alone
  • Prioritize readiness gaps by impact, dependency, effort, owner, due date, verification evidence, and go or no-go consequence
You'll build:Data and governance readiness assessment

Lab assessment

80% pass threshold

Assess the highest-priority opportunity selected earlier. Mark any unevidenced score as unknown; do not infer availability, quality, permission, or ownership.

Submission

Submit the data inventory, readiness scorecard with evidence links, ownership map, prioritized gap plan, decision gates, and bilingual decision summary.

Assessment rubric
Data inventory completeness25%

Required inputs and outcomes are traceable to owners and sources, with purpose, permission, quality, representativeness, access, retention, and gaps recorded.

Evidence-based readiness scoring25%

Every score has an evidence reference and defined scale; unknowns remain visible and material disagreement is recorded.

Governance and ownership20%

Decision rights and accountable owners are assigned for data access, quality, model use, user impact, risk acceptance, and escalation.

Gap-plan feasibility20%

Actions address root gaps, dependencies and resources are realistic, owners and dates are named, and completion has verifiable evidence and decision consequences.

Decision communication10%

Arabic and English summaries state ready, conditionally ready, or not ready, with identical blockers, owners, evidence, and next review.

Lab 4900 planned XP

Responsible AI and Risk Controls

Design governance and human controls that fit the impact of the proposed AI service.

You will learn:
  • Classify the opportunity by decision impact, affected groups, reversibility, data sensitivity, scale, autonomy, and required human authority
  • Create a risk register that links each material harm scenario to cause, affected group, likelihood, severity, prevention, detection, response, residual risk, and owner
  • Record governance decisions for approval, human oversight, appeal, monitoring, incident escalation, review cadence, and conditions that prohibit a pilot
You'll build:Responsible AI risk and control register

Lab assessment

80% pass threshold

Complete governance before finalizing the value case or pilot. Test controls against concrete harm scenarios and escalate any risk whose residual level exceeds the named authority.

Submission

Submit the impact classification, affected-group analysis, risk-control register, control-test evidence, oversight and appeal design, and signed governance decision record.

Assessment rubric
Impact classification20%

Classification considers consequence, scale, sensitivity, autonomy, reversibility, vulnerable groups, and existing decision rights, with evidence for each rating.

Risk analysis quality25%

The register covers foreseeable technical, data, human, service, exclusion, misuse, and operational harms without collapsing causes, events, and consequences.

Control design and evidence25%

Preventive, detective, and responsive controls are specific, proportionate, owned, testable, and linked to evidence and residual-risk ratings.

Human oversight and recourse20%

The design gives qualified people timely information and authority to review, override, stop, explain, correct, and handle appeal without rubber-stamping.

Governance decision clarity10%

The bilingual record names the decision, authority, evidence, dissent, conditions, review date, escalation route, and prohibited uses consistently.

Lab 5900 planned XP

Value Case and Investment Decisions

Build a credible case for investment that includes benefits, costs, risks, alternatives, and assumptions.

You will learn:
  • Build a sourced baseline and benefits model that separates service outcomes, operational savings, avoided cost, capacity, and non-monetized public value
  • Calculate total cost across discovery, data, technology, integration, assurance, people, operations, change, contingency, and exit for realistic scenarios
  • Recommend invest, pilot, investigate, defer, or stop by comparing the AI option with process, rules-based, procurement, and do-nothing alternatives under uncertainty
You'll build:Evidence-based AI value case

Lab assessment

80% pass threshold

Use the governed opportunity and readiness findings. Keep sourced facts, calculations, estimates, and assumptions visibly separate, and include downside and do-nothing scenarios.

Submission

Submit the unlocked calculation workbook, source register, benefits and total-cost model, alternative comparison, sensitivity and scenario analysis, risks, and investment memo.

Assessment rubric
Baseline and benefit evidence25%

Volumes, unit measures, service outcomes, affected groups, and benefit formulas are sourced, avoid double counting, and distinguish cashable from non-cash value.

Total-cost correctness25%

The workbook includes lifecycle cost categories, timing, units, formulas, contingency, recurring costs, and exit assumptions with no material formula error.

Alternative and scenario analysis20%

AI, non-AI, procurement, and do-nothing options are compared on common assumptions, with base, upside, downside, break-even, and sensitivity results.

Risk-adjusted decision20%

The recommendation follows the evidence, respects governance constraints, identifies irreducible uncertainty, and defines funding stages, stop conditions, and owner.

Executive presentation10%

Arabic and English memo summaries use identical figures, clearly label estimates, and make the requested decision and its consequences easy to review.

Lab 6900 planned XP

Pilot Design and Measurement

Design a small, safe pilot that can produce credible evidence before wider rollout.

You will learn:
  • Define a bounded pilot population, service setting, duration, intervention, comparison, exclusions, operating capacity, and consent or notification needs
  • Create a measurement plan with sourced baselines, outcome and guardrail metrics, collection methods, segmentation, analysis rules, targets, and decision thresholds
  • Run a tabletop exercise of operational failure, harm, complaint, data issue, and metric breach through the named escalation, pause, rollback, and communication path
You'll build:Pilot charter, measurement plan, and escalation path

Lab assessment

80% pass threshold

Design a pilot that can answer one decision question without becoming an unapproved rollout. Apply the prior governance controls and value assumptions as fixed inputs unless formally changed.

Submission

Submit the pilot charter, cohort and comparison rationale, metric dictionary, data-collection and analysis plan, operating runbook, escalation diagram, tabletop record, and decision template.

Assessment rubric
Pilot scope and evaluability25%

The charter defines one decision question, eligible population, setting, duration, intervention, comparison, exclusions, capacity, owner, and boundary against wider rollout.

Measurement-method correctness25%

Metrics map to hypotheses, use valid denominators and collection timing, define segments and missing data, and avoid causal claims unsupported by the design.

Decision thresholds and evidence20%

Baseline, target, guardrail, minimum evidence, uncertainty, and proceed, adapt, pause, or stop thresholds are explicit and linked to the value case.

Operational safety and escalation20%

Roles, staffing, support, monitoring, complaints, incident response, pause, rollback, and communications are realistic and the tabletop exposes and resolves gaps.

Participant communication10%

Arabic and English notices explain purpose, AI role, data use, human review, limitations, feedback, complaint, and alternative service consistently.

Lab 7900 planned XP

Operating Model and Change

Prepare people, roles, processes, and communications so an AI initiative can be adopted responsibly.

You will learn:
  • Map accountable, responsible, consulted, and informed roles across product, data, technology, risk, legal, operations, service ownership, support, and affected users
  • Design operating processes for intake, approval, change, evaluation, monitoring, incident, complaint, retraining or content update, retirement, and knowledge handover
  • Produce an adoption plan that segments stakeholders, assesses capability and resistance, assigns support, measures behavior change, and preserves non-digital access
You'll build:AI operating model and adoption plan

Lab assessment

80% pass threshold

Design the target operating model for the governed pilot and a credible transition from current operations. Resolve duplicated accountability and unsupported roles before proposing adoption.

Submission

Submit current and target operating maps, responsibility matrix, process and governance calendar, capability assessment, adoption and communication plan, support model, and adoption dashboard.

Assessment rubric
Role and accountability design25%

Every lifecycle decision and incident has one accountable owner, feasible responsible roles, clear escalation, and no critical ownership gap or conflict.

Operating-process completeness25%

Processes cover intake through retirement, state inputs, decisions, evidence, service levels, handoffs, controls, and records, and align with governance gates.

Capability and support plan20%

Required skills and capacity are compared with current evidence, gaps have proportionate build, buy, partner, or stop actions, and ongoing support is funded and owned.

Adoption evidence and inclusion20%

The plan targets behavior and service outcomes, addresses resistance and workload, includes feedback and recourse, and preserves accessible alternatives for affected groups.

Change communication quality10%

Arabic and English messages consistently explain what changes, what does not, why, when, expected action, support, limits, and accountable contact.

Lab 8900 planned XP

Strategy Capstone

Synthesize the course into an executive-ready, responsible AI roadmap for one public-service domain.

You will learn:
  • Integrate the opportunity portfolio, readiness evidence, governance decisions, value case, pilot design, and operating model into one traceable recommendation
  • Sequence a roadmap with outcomes, dependencies, decision gates, evidence deliverables, resources, owners, dates, risks, and stop criteria for each horizon
  • Present a bilingual executive decision request and respond to challenges by tracing claims to evidence, calculations, assumptions, controls, and alternatives
You'll build:Executive-ready responsible AI roadmap

Lab assessment

80% pass threshold

Reconcile the prior artifacts rather than copying them into one deck. Any unresolved contradiction, unsupported assumption, or unacceptable residual risk must appear as a decision gate or no-go condition.

Submission

Submit the roadmap, dependency and decision-gate map, consolidated evidence register, cost and outcome profile, risk and control summary, operating ownership, executive deck, and decision log.

Assessment rubric
Strategic synthesis25%

The recommendation resolves or exposes dependencies and contradictions across value, readiness, governance, pilot evidence, operations, and alternatives.

Roadmap feasibility25%

Horizons contain outcome-based work, realistic dependencies, capacity and cost, accountable owners, evidence outputs, dates, and measurable gates rather than feature lists.

Evidence and decision integrity20%

Material claims and figures trace to current sources or calculations, facts and assumptions are separated, uncertainty is visible, and alternatives remain comparable.

Responsible delivery and limits20%

Governance, affected-group safeguards, human authority, complaints, monitoring, incident response, review, pause, stop, and exit are embedded in the roadmap.

Executive bilingual narrative10%

Arabic and English materials request the same decision, use consistent figures and terms, distinguish evidence from uncertainty, and support informed challenge.

Target Competencies

🎯 Opportunity Portfolio Design📊 Evidence-Based Value Cases🛡️ Responsible AI Governance🚀 Pilot and Adoption Planning